Support

Bugs and Updates

A list of known issues and available updates can be found here

Support for College Instructors

• FAQs

  Answers to questions most frequently asked by college instructors

• College Ordering Policies

  Terms and conditions for adopting labs in college courses

• Request Technical Support (Instructors Only)

Support for K-12 Instructors

• FAQs

  Answers to questions most frequently asked by K-12 instructors

• K-12 Ordering Policies

  Shipping, handling, and return policies

• Request Technical Support (Instructors Only)

Support for College Students

• FAQs

  Answers to questions most frequently asked by college students

• Request Technical Support (Students Only)

Support for Resellers

• FAQs

  Questions frequently asked by resellers

• Bookstore Ordering Policies

  Shipping and handling, reorder, and return policies

• Third-Party Publisher Agreement

  The fine print