Support

Bugs and Updates

A list of known issues and available updates can be found here

Support for College Instructors

• FAQs
  Answers to questions most frequently asked by college instructors
• College Ordering Policies
  Terms and conditions for adopting labs in college courses
• Email Technical Support (Instructors Only)

Support for K-12 Instructors

• FAQs
  Answers to questions most frequently asked by K-12 instructors
• K-12 Ordering Policies
  Shipping, handling, and return policies

Support for College Students

• FAQs
  Answers to questions most frequently asked by college students
• Email Technical Support (Students Only)

Support for Resellers

• FAQs
  Questions frequently asked by resellers
• Bookstore Ordering Policies
  Shipping and handling, reorder, and return policies
• Third-Party Publisher Agreement
  The fine print